Cancel Paypal Payment Subscription

Posted on August 23, 2009

Update 16 October 2009:

I’ve just cancelled a subscription payment to a webhosting provider. The process seems a bit different with the one mentioned below, there’s some changes.

Here’s how I did the cancellation process (as per October 2009):

1. After login, history -> basic search -> payment sent

2. There are list of companies or parties you sent money to. Click “details” at the Company name you make a payment subscription -> Transaction details >

2. You’d find this -> Subscription Payment Sent (Unique Transaction ID #XXXXXXXXXXXX)
In reference to: S-XXX26022UU1XXXXXX (link) ->click the “reference to” link -> click “Cancel Subscription” (at the bottom of the page) > Click “Cancel” again to confirm -> This subscription has been cancelled (done).

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I subscribe to Paypal monthly payment to make payment to a particular webhosting services each month (Hostgator). The thing is it’s does not work. Even after I make payment, the system in the webhosting still email me to pay the payment due for this month or I will get fine. In another word, I have to pay twice!

So, I wanted to cancel the sickening subscription. The problem is it’s not easy to find the right button and tab to cancel it in the Paypal my account. I got through it after several trial.

The following is the official tutorial to cancel (unsubscribe) from Paypal payment subscription.

How do I cancel a subscription?

Question :
Answer :
You can cancel a subscription up until the day of the next scheduled payment. Remember, this cancels all future scheduled payments for that subscription. Step no. 3 & 4 are no longer applied in current Paypal (they obviously need to update their user manual). But certainly it’s better than nothing at all:

How to cancel (unsubscribe) a Paypal payment subscription.
Here’s how to do it:

1. Log in to your PayPal account.
2. Click History under My Account at the top of the page.
3. Choose Subscriptions from the Show drop-down menu.
4. Check the From box and change the date back to the year the subscription was created.
5. Click Search, and then click Details.
6. Click Cancel Subscription.
7. Click Cancel Subscription again.

Filed Under Blogger Indonesia Tags: online payment, paypal