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June 3, 2009

11

Connection Interrupted on Firefox

There’s something wrong with the upgraded Firefox 3. Every now and then I open a particular website, including this fatihsyuhud.com, I coudnot access it and found a distracting message like this:

Connection Interrupted
The connection to the server was reset while the page was loading.
The network link was interrupted while negotiating a connection. Please try again.

Nothing wrong with my server nor is it with my internet connection. It’s Firefox that got it wrong.

How to Solve it

A solution from Mozilla support can be found here.:

Connection settings

Make sure your connection settings are correct. If you have Internet Explorer and it works, compare Internet Explorer’s connection settings (e.g., Control Panel -> Internet Options -> Connections: LAN) to those of Firefox (Tools -> Options -> Advanced -> Network / Connection -> Settings) or Mozilla Suite/SeaMonkey (Edit -> Preferences -> Advanced -> Proxies).

If your connection settings are not correct but any changes you try to make are not saved after restarting your Mozilla application, make sure you don’t have a utility program such as “Hide IP Platinum” that modifies your connection settings. Even if the utility is no longer installed, the user.js file may still contain the modified settings . To resolve this problem, open the profile folder and look for a user.js file. If found, either remove the user.js file or edit it to remove any “proxy” settings it may contain as outlined here, then reset the connection settings.

Firewalls

Make sure that your firewall program is configured to allow internet access to Firefox/Mozilla Suite/SeaMonkey. The Firewalls article includes configuration information on some of the more popular software firewalls.

Most firewalls will ask you whether to allow a new program to connect to the internet, so it is important to always allow access for new or updated Mozilla applications. Even if you see permission in the firewall list of permitted programs, it could be for the previous program version, as firewalls require permission to allow an updated program to access the internet .

Some firewalls can be rather tricky to configure, or even to disable or uninstall. In some cases they may continue running silently after supposedly being uninstalled or disabled. They may also have bugs that prevent the Internet access list from being updated correctly. The “EnumProcess” tool for Windows, available here, enumerates all running processes and identifies firewall processes. It also identifies some of the other security programs (but not necessarily all) that are known to cause problems.

Firewalls have many ways of blocking Internet access. Some firewalls and other security software manage all aspects of Internet connections and Web traffic, including domain-name service (DNS), access to secure Web sites, and browser access to your computer. Kaspersky software can block domain-name service (DNS) for some programs but not others. You must allow DNS access for normal Web browsing.

I haven’t tried the above solution, but the case is similar that’s the connection problem only happens with Mozilla Firefox only not on IE.

Meanwhile, the firefox’s “connection interrupted” problem seems become the talk of the all Firefox 3 users whose complains can be heard all over tech forum on the internet. See, for example, the followings:

1. From here (no comprehensive solution offered by members in the thread):

hi just wondering whether anyone had a solution for a problem im having with firefox. with many of the websites i want to go to it keeps coming up with “connection interrupted” and then i click try again and it works, its really bugging me. anyone have a solution???

2. From here (no solution):

I lately ( for a few weeks) get this message when I click on some hyperlinks
(but by far not all hyperlinks, but many)

“Connection Interrupted

The connection to the server was reset while the page was loading

The network link was interrupted while negotiating a connection. Please
retry”

I am using Windows XP, Mozilla Firefox most recent version, a HP 4200+Ghz
CPU, and 3 GB RAM. The server is Comcast.net in the MD. area.

Any ideas?

11 Comments Post a comment
  1. Jun 3 2009

    Iya sama, Pak.. tapi sekarang normal, kemarin2 sewaktu habis update juga sering seperti itu, padahal pake browser lain normal

    Reply
  2. Jun 3 2009

    mungkin coba ctrl+shift+del (clear browsing data dan cookies+history)

    Reply
  3. Kadang-kadang juga terjadi seperti tersebut, cuma setelah direfresh bisa kembali normal

    Reply
  4. Jun 3 2009

    saya kok nggak ngalaminya ya … fx 3.0.10 saya di linux lancar-lancar saja …
    coba diperiksa di confignya … dan bandingin dengan yang versi sebelumnya apakah ada perbedaan …

    Reply
  5. Jun 4 2009

    oalah kirain wordpress yang bermasalah, ternyata …..

    Reply
  6. Jun 5 2009

    saya juga sering mengalami begitu

    Reply
  7. Jun 8 2009

    This can fix the problem?

    Reply
  8. Nick
    Jan 1 2011

    Change your network interface MTU to 1454

    Nick

    Reply
  9. Nov 4 2010

    Hello , Sir

    use Auto-Detect Proxy in Network Setting Firefox .

    Reply

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